Why should I share condolences?

Last week, we shared some tips for how to write a condolence.  But a bigger question is: why should you write a condolence note?

Legacy.com receives more than one million condolence messages in our online Guest Books each month.  In response, we regularly receive letters of thanks from friends and family for publishing the Guest Book and allowing them to receive and read condolences through our site.  It is clear from reading these letters that the messages people leave in the Guest Book provide comfort and solace in an extremely difficult time.  Don’t just take our word for it; see what some of our customers have had to say about our Guest Books and the condolence messages they include:

–This is a wonderful site to allow us to remember our loved ones forever and ever.    Each time someone takes the time to write something for my son, its shows me he is missed by many.  [A Sacramento Bee customer]

–My late husband has a guest book maintained on-line for our family by a dear friend.  I get a lot of consolation from reading all the comments that were made to honor him.  You provide a very special service for survivors. [A Sun-Sentinel customer]

–This legacy book has been a God send. To read the thoughts of so many family members, and friends, I have never met has really helped me through this loss of my daughter. I thank you from the bottom of my heart for this lovely idea. [A Star-Telegram customer]

–Thank you for making this available. I cannot tell you how much being able to read entries from people who knew our son means to us. This service has brought some solace for losing him so early in his life. [A Eureka Times-Standard customer]

–When I first stumbled onto this guest book and found there were already entries, I immediately went to the entries and began reading them aloud to family members who were present. None of us knew about these and we sat quietly, listening to every word. It was described by one as opening Christmas presents on Christmas morning, enjoying every one and anticipating the next. I can’t describe to you the joy they gave us. These entries were such a comfort to us and such a warm and emotional thing. I just want to let you know that what may seem like a mundane task in your to-do list every day, gave our family an amazing amount of comfort at a difficult time. [A Bay City Times customer]

The next time you experience a loss, we encourage you to stop and share your condolences with the family and loved ones.  It really does make a difference.

To read more tips on signing an obituary Guest Book, see our collection of guides – How to write a condolence letter.

About Katie

I joined Legacy.com in 2002 as a part-time content screener and now serve as Director of Operations, overseeing Legacy’s day-to-day operations (Guest Book screening, obituary processing, customer service, and client service). I grew up in California, the daughter of a psychologist and a minister. My parents instilled in me the importance of listening to and caring about others. One of the things I appreciate most about working at Legacy.com is that I am able to have a small part in easing people's pain during one of the most difficult times in their lives. In my life outside of Legacy, I enjoy baking treats (and bringing them to the office to share), playing the piano, reading, taking pictures, tending to our vegetable & herb gardens, trying out new restaurants and foods, spending time with my husband, Chuck (whom I met at Legacy) and our kids, Brett Jr. & Josie, and playing with our hound dogs, Mugsy and Bo Jangles.
This entry was posted in How to write a condolence letter, Life at Legacy.com and tagged , , , . Bookmark the permalink.